Shipping policy

Shipping Policy

Order Processing Time All orders are processed within 1-3 business days. Once your order has been processed and shipped, you will receive a confirmation email with your tracking number. Please note that orders are not shipped or delivered on weekends or holidays.

Shipping Estimates & Delivery Times We offer international shipping to provide our curated products worldwide. Because we work directly with global suppliers to offer you the best prices, shipping times may vary depending on your location:

  • United States / United Kingdom / Europe: 7-15 business days.

  • Rest of the World: 10-20 business days.

Please note: These are estimated delivery times. Factors such as customs clearance, local postal delays, or extreme weather may affect delivery.

Tracking Your Order Once your order is shipped, you will receive a tracking link via email. You can track your package directly through our website or via global tracking services like 17Track. It may take 2-5 days for the tracking information to update in the system after shipment.

Customs, Duties, and Taxes EasyNoa is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Please check your local customs office for more information regarding potential charges.

Wrong Address Disclaimer It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at easynoacommerce@gmail.com if you believe you have provided an incorrect shipping address.

Lost or Stolen Packages EasyNoa is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Customs, Duties, and Taxes (IMPORTANT) EasyNoa is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, VAT, etc.) are the responsibility of the customer. For customers in the European Union and United Kingdom, please be aware that local VAT and handling fees may be collected by the carrier upon delivery, depending on the value of the order.

Lost or Stolen Packages While EasyNoa is not liable for products lost or stolen after they have been marked as "Delivered" by the carrier, we are committed to ensuring your satisfaction. If your package is lost during transit (before delivery confirmation), please contact us at easynoacommerce@gmail.com. For damaged goods, please save all packaging materials and notify us within 72 hours of receipt so we can assist you with a claim.